International patients

Welcome to Bangkok. We have you from here.

Patients from 160 countries trust us with their care. One coordinator plans everything, in your language.

Services

Everything around the treatment, handled.

28 languages

Medical interpreters stay with you from the first call to the last appointment.

Visa and embassy letters

Medical visa letters within one working day, for you and up to three companions.

Airport limousine

Met at the gate at Suvarnabhumi or Don Mueang, driven straight to us or your hotel.

Direct billing

We work directly with more than 120 international insurers and assistance companies.

Where to stay

Serviced residences next door for longer treatments, at partner rates.

Care after you fly home

Video follow-ups and a report your own doctor can read, in their language.

Your journey

Six steps, one coordinator.

  1. 1

    Send your records

    Upload reports or simply tell us what is wrong. A case manager replies within hours.

  2. 2

    A plan and an estimate

    A specialist reviews your case and we send a written plan with a personal estimate within 48 hours.

  3. 3

    Visa and travel

    We prepare your visa letter and arrange the flight-day details.

  4. 4

    Arrival

    A driver and an interpreter meet you at the airport.

  5. 5

    Treatment

    One coordinator follows your whole stay and keeps your family updated.

  6. 6

    Back home

    Video follow-ups and records sent to your doctor at home.

International patient lounge with a brass world map

International lounge

A place to land.

On the ground floor of Tower A: coffee and tea from home, a coordinator at the desk, insurance paperwork done while you rest.

Interpreters

28 languages, from the first call.

  • English
  • 中文
  • 日本語
  • 한국어
  • العربية
  • Русский
  • Deutsch
  • Français
  • Español
  • Italiano
  • Tiếng Việt
  • Bahasa Indonesia
  • Bahasa Melayu
  • မြန်မာ
  • ខ្មែរ
  • ລາວ
  • हिन्दी
  • বাংলা
  • नेपाली
  • Монгол
  • Қазақ
  • Українська
  • Polski
  • Nederlands
  • Svenska
  • Türkçe
  • فارسی
  • עברית
Concierge desk at Sukhavara

Concierge

One call. We arrange the rest.

Tell us what you need. A concierge plans your visit, from the right specialist to the car that brings you here.

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EmergencySpeak to a concierge